Yes, we do charge for travel time to obtain necessary parts, especially for locations beyond a 10-mile radius from the job site. This charge is typically incorporated into a fuel surcharge, which helps to offset the costs associated with traveling longer distances to acquire the required parts.

For jobs that require parts to be retrieved from locations more than 10 miles away from the job site, we apply a fuel surcharge to cover the additional expenses incurred. This surcharge is calculated based on the distance traveled and the current fuel prices.

We understand that this might add to the overall cost of the service, but we strive to provide transparent and fair pricing to our customers. If you have any specific questions or concerns regarding our travel time charges or fuel surcharge, please feel free to ask, and we'll be happy to provide more detailed information.

Transparency and Control with Your Mechanic On Call

At Your Mechanic On Call, we understand the importance of transparency and control when it comes to your vehicle's maintenance and repairs. That's why we've implemented a straightforward and customer-centric process to ensure you're always informed and in charge.

Itemized Quote and Cost Disclosure

Before any work begins, your assigned mechanic will provide you with a detailed, itemized quote outlining the necessary repairs and associated costs. This quote will clearly break down the work required, including:

✅️A list of the specific repairs and maintenance tasks needed

✅️ The cost of parts and labor for each task

✅️ Any additional recommendations or suggestions for future maintenance

By providing you with a comprehensive quote upfront, we empower you to make informed decisions about your vehicle's care and ensure that you're never surprised by unexpected costs.

Your Approval, Your Control

We will never proceed with any work without your explicit approval. You're always in control of the costs, and we'll work with you to prioritize repairs and maintenance tasks based on your needs and budget.

At Your Mechanic On Call, we're committed to transparency, honesty, and customer satisfaction. Our goal is to provide you with peace of mind, knowing that your vehicle is in good hands and that you're always in control of the costs.

Payment Terms and Options

We make payment easy and convenient for you. Our standard policy requires payment to be made upon completion of the job. However, if we need to order parts to finish the repairs, we'll need a deposit on the day of our visit.

Accepted Payment Methods

We accept the following payment methods:

🆗️ Cash App

🆗️ Venmo

🆗️ Zelle

Upcoming Payment Options

We're excited to announce that we'll soon be offering pay later services, including:

 ✅️ Zip

 ✅️ Afterpay

These options will give you even more flexibility and convenience when it comes to paying for our mobile auto repair services.

At Your Mechanic On Call, we stand behind the quality of our work. That's why we're proud to offer a comprehensive guarantee on all our services and repairs. We don't just provide temporary fixes to get you up and running; instead, we deliver thorough and reliable solutions designed to give you long-term peace of mind.

To learn more about our warranty program, including what's covered and for how long, please click on the WARRANTY link. There, you'll find all the details you need to understand the protection and assurance that comes with choosing Your Mechanic On Call for your service and repair needs.

While we specialize in a wide range of repairs, there are some exceptions:

- Alignments

- Engine Replacements

- Transmission Replacements

- Pressed Wheel Bearings

- Oil Changes (unless part of a larger repair)

For everything else, our experienced technicians are fully equipped to handle most car repairs and services on-site.

Comprehensive Services

Click link to explore our extensive range of services.

Top-Notch Solutions

Our dedicated team is passionate about delivering exceptional solutions to get your vehicle running smoothly, safely, and back on the road in no time.

We utilize a combination of employees and independent contractors to provide our services. In the case of our mobile auto repair technicians, we partner with skilled professionals who work as independent contractors. This model allows us to tap into a network of experienced technicians who can provide high-quality repair services to our customers.

By working with independent contractors, we're able to offer our customers more flexibility and convenience. Our contractors are able to work independently, traveling to customers' locations to perform repairs. This approach enables us to provide a more personalized experience for our customers, as well as faster response times.

It's worth noting that while our mobile auto repair technicians are independent contractors, we still maintain high standards for their work. We thoroughly vet and screen all of our contractors to ensure they have the necessary skills, experience, and certifications to provide top-notch service. We also provide ongoing support and training to help our contractors stay up-to-date with the latest technologies and techniques.

Overall, our use of independent contractors allows us to provide a unique and valuable service to our customers, while also offering our contractors the flexibility and autonomy they desire.

We're a unique service and repair company that brings the workshop to you, providing convenience and flexibility. Unlike traditional repair shops, we don't require you to bring your vehicle to us - instead, our experienced technicians come to your location to perform the necessary services.

One of the key benefits of using Your Mechanic On Call is that there are no ongoing membership fees. We're not a club or subscription-based service, which means you only pay for the services you need, when you need them. This approach helps you save money and avoid unnecessary expenses. With Your Mechanic On Call, you can enjoy the convenience of on-site service and repair without being locked into a long-term commitment or membership program.

We are pleased to offer flexible appointment scheduling to accommodate your needs. Our appointment arrival windows are available from 9:00 am to 11:00 am and extend through the day until our final arrival time between 6:00 pm and 7:00 pm. Please note that our last arrival time may vary depending on our workload.

If you have any questions or need assistance with scheduling, our dedicated team of service managers is here to help. They are available to take your calls from 9:00 am to 9:00 pm Eastern Standard Time (EST) at (940) 218-7897.

Yes, we're open on Sundays! At Your Mechanic On Call, we understand that car troubles can happen at any time, and we're committed to providing you with convenient and reliable service. That's why our skilled technicians are available to come to you six days a week, Sunday through Friday, to handle any car service or repair needs you may have.

And the best part? We don't charge any extra fees for Sunday service. You can count on us to get you back on the road quickly and affordably,

Our holiday hours vary. We are closed on major holidays including Christmas Day, Thanksgiving Day, New Year's Day, and Easter Day. However, on other national and local public holidays, we operate with a reduced staff.

To confirm our hours of operation and to schedule your vehicle repair or service, please contact us at (940) 218-7897. Kindly note that a $25 surcharge will be applied to all bookings made on public holidays.

We appreciate your understanding and look forward to assisting you with your automotive needs.

We're committed to providing transparent and upfront pricing for all your repair needs. To ensure accuracy, we utilize Mitchell On Demand software to calculate repair costs tailored to your specific requirements.

Our goal is to empower you with control over costs. Whenever possible, we strive to provide fixed pricing upfront, so you know exactly what to expect.

If you're unsure about the issue with your vehicle and need a mechanic to diagnose and repair it, we offer a Repair Call Out service for $65.00. This includes 30 minutes of labor, and our expert mechanic will come to you to get your vehicle back on the road.